Our staffing approach
Hybrid Staffing
Office and home working, on terms you approve.
Office-based is our recommendation.
The choice is yours.
We generally advise clients to choose fully office-based staffing. Bringing staff into our managed workplace gives them consistent infrastructure, direct support and a regular routine alongside colleagues.
There are situations where a combination of office and home working may suit the role or your team. Time at home still requires more individual discipline, and working conditions and day-to-day activity are harder to oversee remotely.
If you prefer a hybrid arrangement, we can support that choice. Together, we agree how it will work for your business, including office attendance, working hours, equipment and expectations.
How the arrangement works
One dedicated team.
Two working environments.
Your employee remains dedicated to your business on a full-time basis, following the responsibilities and working hours you agree. Their week combines time in our Clark office with work from their home setup.
On office days
Your staff work within our managed infrastructure, with suitable equipment, reliable connectivity and local support. They can meet with colleagues, use shared facilities and take part in office life.
On home days
Your staff work from an assessed home setup. Time tracking and active monitoring help maintain visibility of their attendance and activity, while our HR and IT teams remain available to support them.
We agree the office and home-working pattern with you. Staff need to be able to attend our Clark office on their scheduled office days.
Making both locations work
A practical setup for the whole working week
The role’s requirements apply wherever the employee is working. We assess their home arrangements and establish how attendance and work activity will be tracked.
Home connectivity
We check that the employee’s internet connection can support their tasks, systems, calls and meetings on home-working days.
Equipment for the role
We check that the home computer and equipment meet the job’s requirements and are comparable to the office setup. Where needed, we can provide suitable equipment and arrange delivery.
Attendance & accountability
Time tracking and active monitoring support oversight of attendance and work activity. You set priorities and KPIs, review the work and give feedback, with KamelBPO providing local management support.
The home environment has its own limits. Home-working days rely on the employee’s local connection and working conditions. Our checks help assess suitability, but the home location does not have the same managed infrastructure as our office.
Support throughout the week
The employment and support package continues
KamelBPO continues to handle employment administration and support your team across their office and home-working days.
- HR administration & payroll
- Mandatory tax & social security contributions
- Health insurance
- Employment compliance
- 24/7 IT support
- Team events & company activities
Practical questions
Hybrid Staffing FAQs
Who decides the balance between office and home working?
You choose whether a hybrid arrangement suits your business. We agree the office/home schedule with you, taking account of the role, working hours and the employee’s ability to attend the office.
Is there a fixed number of office days?
The office attendance pattern is agreed for your team. We discuss which days will be spent in the office and which will be worked from home, so the employee and your business have a clear schedule.
Does hybrid staffing allow recruitment anywhere in the Philippines?
Hybrid staff need to be able to attend our Clark office on their agreed office days. If you need a specialist who cannot attend the office, we can discuss a fully home-based arrangement with your approval.
Can hybrid staff work our business hours?
Yes. We agree working hours aligned with your business when defining the role. That schedule applies on both office and home-working days, with KamelBPO’s 24/7 IT support available throughout.
How do we maintain oversight on home-working days?
We use time tracking and active monitoring to maintain visibility of attendance and work activity. You continue to set tasks and KPIs and review the results. KamelBPO supports you with HR, attendance oversight and IT assistance.
Discuss a hybrid arrangement for your team
Tell us about the role, your working hours and the office/home balance you have in mind. We’ll discuss what the arrangement would require and help you decide whether it suits your business.