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Dedicated offshore staffing

Telecommunications support staff in the Philippines

Add dedicated staff for customer accounts, technical support, billing and service reporting. KamelBPO recruits around your telecom products, systems and experience requirements so staff can work within your support operation.

Selected roles for your industry

Separate routine account work, technical troubleshooting and operational analysis when defining your team. Each role can follow your service procedures and hand cases to the right specialist.

Customer accounts and billing

Technical service support

Service and revenue reporting

Browse all Telecommunications roles (375)

Explore specialist roles and shared business support for Telecommunications. Search by role or choose a service category to narrow this industry’s list.

Administration

Artificial Intelligence

Creative

Customer Support

Data Analysis

Education & Training

Engineering & Technical

Finance & Accounting

Human Resources

Information Technology

Legal & Compliance

Online Marketing

Sales

Need broader finance, IT, marketing or administrative support? Browse all services or find another role.

Built around your telecom services

Tell us your products, ticketing and billing platforms, troubleshooting scope and required coverage hours. Define permissions for account changes, network access and customer offers. Outages, security incidents and tasks outside the agreed scope should follow your escalation process to authorized teams.

You manage day-to-day work. KamelBPO handles recruitment, HR, payroll and staff support, with a dedicated account manager and 24/7 IT support included.

How to get started

From your first brief to ongoing support, here is how offshoring with KamelBPO works.

Free recruitment. Your choice of hire.

Recruitment is always free for new and existing clients. No recruitment contract or commitment to hire.

Our client service agreements are month-to-month.

  1. Share your job description

    Send us the responsibilities, skills and experience you need. Include the tools, working hours and other requirements, including any duties that require someone at your premises.

  2. Receive your quote

    We provide a quote based on your requirements, so you can review the staffing cost before recruitment begins.

  3. Talk through the role

    On a discovery call, we discuss your business, priorities and expectations to clarify the brief and what a suitable candidate looks like. We also explore your broader business needs and plans to scale, identifying other ways we can support your team.

  4. Review pre-screened candidates

    We begin recruiting and send you pre-screened resumes. Choose the applicants you would like to meet, and we refine the search together as your preferences become clearer.

  5. Meet candidates and share feedback

    We arrange video interviews so you can meet applicants face-to-face, with your KamelBPO account manager joining the conversation. Be candid about what fits and what does not. Your feedback at any stage helps us focus the search.

  6. Choose your hire and onboard

    KamelBPO employs and onboards your chosen candidate with a six-month probationary period. Assess long-term fit against performance standards made clear at the start, with our support through regularization.

Tell us about the role you need

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Find the right support for your business.