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Home/Industries/Retail & E-Commerce

Dedicated offshore staffing

Retail and e-commerce staff in the Philippines

Build a dedicated team for customer support, online store administration, order coordination and marketing. KamelBPO recruits around your products, sales channels and systems, while you set the priorities for your business.

Selected roles for your industry

Choose support for the work between a product listing and a completed order. These roles cover distinct store, customer and reporting responsibilities that can be tailored to your channels.

Customers, orders and returns

Store and inventory administration

Marketing and creative support

Browse all Retail & E-Commerce roles (444)

Explore specialist roles and shared business support for Retail & E-Commerce. Search by role or choose a service category to narrow this industry’s list.

Administration

Artificial Intelligence

Creative

Customer Support

Data Analysis

Education & Training

Engineering & Technical

Finance & Accounting

Human Resources

Information Technology

Legal & Compliance

Logistics

Online Marketing

Sales

Need broader finance, IT, marketing or administrative support? Browse all services or find another role.

Built around your stores and sales channels

Tell us your storefronts, marketplaces, order management system and support hours. Set approval limits for discounts, refunds, product changes and campaign spending. Your team controls inventory decisions, fulfillment arrangements and commercial policy; offshore staff work within those rules.

You manage day-to-day work. KamelBPO handles recruitment, HR, payroll and staff support, with a dedicated account manager and 24/7 IT support included.

How to get started

From your first brief to ongoing support, here is how offshoring with KamelBPO works.

Free recruitment. Your choice of hire.

Recruitment is always free for new and existing clients. No recruitment contract or commitment to hire.

Our client service agreements are month-to-month.

  1. Share your job description

    Send us the responsibilities, skills and experience you need. Include the tools, working hours and other requirements, including any duties that require someone at your premises.

  2. Receive your quote

    We provide a quote based on your requirements, so you can review the staffing cost before recruitment begins.

  3. Talk through the role

    On a discovery call, we discuss your business, priorities and expectations to clarify the brief and what a suitable candidate looks like. We also explore your broader business needs and plans to scale, identifying other ways we can support your team.

  4. Review pre-screened candidates

    We begin recruiting and send you pre-screened resumes. Choose the applicants you would like to meet, and we refine the search together as your preferences become clearer.

  5. Meet candidates and share feedback

    We arrange video interviews so you can meet applicants face-to-face, with your KamelBPO account manager joining the conversation. Be candid about what fits and what does not. Your feedback at any stage helps us focus the search.

  6. Choose your hire and onboard

    KamelBPO employs and onboards your chosen candidate with a six-month probationary period. Assess long-term fit against performance standards made clear at the start, with our support through regularization.

Tell us about the role you need

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Find the right support for your business.