Humble
Listen openly, share credit and make room for other people's ideas. Ask when you're unsure, welcome feedback and work through disagreements respectfully so the team can move forward together.
About KamelBPO
Good people.
Great teams.
Built together.
Your dedicated team in the Philippines, with the people and support to help it thrive.
Based in Clark, Pampanga, we recruit your staff, look after their employment and provide the workplace support. You choose the people and lead their day-to-day work.
Get to know KamelHumble. Hungry. Honest.
Built by a business owner,
for business owners.
Kamel began in 2017, helping a Canadian digital marketing agency build its team in the Philippines. Our Canadian founder, Kurt Allen, understood the challenge: finding capable people is only the beginning.
Those people also need a good place to work, reliable support and a reason to stay. That experience shaped the business we run today: dedicated offshore staffing, with recruitment, local employment and workplace support brought together.
Our purpose is to help clients build capable teams while creating a workplace where those teams can thrive. Whether you need one person or a growing department, the relationship starts with understanding the work, the skills it calls for and how your new colleagues will fit into your business.
Hungry
Keep finding ways to improve: learn a new skill, fix the cause of a repeated mistake or make a handover clearer. Put feedback into practice, whether it improves your work, your habits or how you support the team.
Honest
Build trust in every interaction. Be clear about what you can deliver, own your mistakes and speak up early when something goes wrong. Give feedback with care and ask for help when you need it.
Why businesses choose Kamel
Your team. Our support.
A simpler way to grow.
You need more than a shortlist of names. We bring together the people and practical support behind a lasting working relationship.
Recruitment around your brief
We source and assess candidates against your responsibilities, tools, experience and communication needs, with background checks as part of recruitment. You interview the shortlist and make the final hiring choice. Recruitment is free, with no obligation to hire before you agree to the staffing arrangement.
A team dedicated to your business
Your staff work exclusively on your account, using your systems and following your processes. You communicate directly, set priorities and review the work. We agree the working schedule around your requirements, including overlap with your existing team.
Local employment support
Our Philippine team handles employment administration, HR, payroll, government contributions and benefits. Your staff have people nearby to help with workplace and employment questions, while you concentrate on directing the work they do for your business.
The setup behind the hire
Our standard office-based setup includes a complete workstation, dual monitors, meeting spaces and IT support. We review role-specific software, equipment and access requirements with you before the start, so your team has a practical plan for getting to work.
Clear costs and flexible growth
Review the full monthly staffing cost before committing. Our client agreements run month to month, with the terms and notice requirements set out in the agreement. Start with the capacity you need and discuss additional roles as your workload develops.
Support beyond the first hire
A dedicated account manager supports you from your first hire. We help with team questions, feedback and performance discussions, while our staff-support team looks after the employee experience. Client and IT support are available 24/7; each employee works their agreed schedule.
Why the Philippines
Skilled people.
Closer collaboration.
The Philippines gives businesses access to professionals across customer support, finance, technology, creative work and administration. The right hire starts with the skills your work requires.
Communication you can assess
English and communication skills are part of candidate assessment. Your interviews help establish how someone explains their work, asks questions and communicates with colleagues or customers.
Hours planned around your business
We recruit for the schedule you agree, including shifts that overlap with your home team. Clear handovers and regular conversations help colleagues work together across time zones.
Local support, direct collaboration
Our Clark team provides the workplace and employment support locally. You work directly with your staff through the tools and routines your business already uses.
The benefits of outsourcing
Build capacity.
Keep your direction.
Offshore staffing gives you dedicated colleagues in another country. They become part of your day-to-day operations, learning your processes and working toward the outcomes you set.
It can make sense when you have ongoing work, a clear role and someone ready to train and manage the new hire. Our support takes care of the local employment and workplace arrangements around that relationship.
Put more of your budget into your team
Compare the full cost of a Philippine-based hire with equivalent local staffing costs. The difference depends on the role, experience and market. Our country guides let you explore roles and compare costs in your currency.
Give important work a dedicated owner
Add capacity for the responsibilities that keep your business moving. A defined role, access to the right systems and clear expectations help a new colleague take ownership of recurring work.
Grow without setting up an overseas office
Recruit through an established local operation, with HR, payroll, equipment and workplace support already in place. You can build the team around your needs without organising each of those functions yourself.
Our workplace · Clark, Pampanga
A place to focus.
Space to connect.
This is the workplace behind your team: room for focused work, somewhere to meet and collaborate, and space to step away from the desk.
Ready for the working day
Our standard workstation includes a PC, dual monitors, desk, chair, webcam and peripherals. Meeting and conference rooms give colleagues space for conversations and collaborative work.
Support when it matters
IT support is available 24/7, with two dedicated internet lines, automatic failover and a backup generator supporting the office. We agree any specialist software and equipment around the role.
More about our facilities ↗Access and information controls
Biometric entry, restricted production-floor access, CCTV and lockers form part of the office setup. Firewalls and segmented networks support the IT environment. We discuss your system access and data-handling requirements during planning.
Room to recharge
The kitchen, dining area and chill room give people places to eat, take a break and spend time with colleagues. These shared spaces are part of making the office a comfortable place to work.
Want a closer look? Arrange an office visit or a virtual tour ↗
Working together
Clear responsibilities.
People you can reach.
A successful team needs both local support and clear direction from your business. We establish who handles what before your new colleague starts.
You lead the work
You choose your candidate, explain your processes and provide access to your tools. Set the priorities, quality standards and measures that matter to your business. Regular conversations and practical feedback help your staff learn how you work.
You stay in direct contact through your preferred email, chat, project tools and video calls. Your staff remain part of your daily workflow.
We support the working relationship
We coordinate recruitment, employment onboarding, the office setup and local HR, payroll and IT support. Your account manager is a contact for team questions, performance discussions and future hiring needs.
Keep us involved as requirements change. That helps us coordinate the right support for you and your staff as the team develops.
Life at Kamel
More than
the working day.
Shared meals, a game of chess and time together outside the office help colleagues get to know each other. Our galleries show some of those moments, alongside the everyday support that makes a workplace worth being part of.
Supporting our people
A good workplace is built every day.
Activities are one part of the picture. Fair treatment, health benefits, reliable support and being heard matter throughout the working week.
Pay and health benefits
Our approach includes competitive pay, company-paid Maxicare HMO coverage and employment benefits. Payroll and HR support give staff a local contact for practical questions.
People to turn to
A staff-support contact, regular feedback and recognition help people feel supported in their work. We work with clients on performance conversations and the support employees need to keep developing in their roles.
Time to connect
Monthly activities, shared meals and team outings make room for relationships beyond individual accounts. At the office, recreation and rest areas offer a change of pace during breaks.
Get to know your future team
Let’s talk about what
you want to build.
Tell us about the work, the people you need and the hours you want covered. We can talk through the setup, answer your questions or arrange a visit or virtual tour of our Clark office.
Talk to KamelExplore KamelBPO
Find the right support for your business.