Dedicated staff · Clark, Philippines
Office-Based Staffing
Your team, working from our office.
Build a dedicated, full-time team at KamelBPO’s managed office in Clark. You direct their work and priorities; we provide the workplace, equipment, employment support and infrastructure with all-inclusive pricing.
Start with one employee or build a team around the roles your business needs.
Our preferred staffing approach
A workplace built around the working day
Office-based staffing brings your people, equipment, infrastructure and support together in one managed environment.
A consistent working setup
Dedicated workstations, reliable connectivity and 24/7 IT support give your staff the tools and assistance they need throughout their working day. Whether they’re handling administration, preparing CAD drawings, managing chats and emails, or organising information, their setup is matched to the work they do.
Day-to-day accountability
A managed workplace gives us visibility of attendance, workplace behaviour and progress against the KPIs you set. We can address workplace issues and coordinate with you when performance or conduct needs attention. Our support team is available 24/7.
People around your team
Working alongside colleagues creates opportunities to share lunch, spend breaks together, build relationships and take part in company events. A regular office routine provides structure and everyday social contact, helping staff feel connected to the people around them. It also creates space for informal support and a sense of belonging beyond individual tasks.
A clear division of responsibilities
You lead the work.
We support the working environment.
Your staff work to your business requirements, with KamelBPO supporting their employment and office setup.
Your business
You guide your team
- Define the role and select the candidate you want to hire.
- Train staff on your business processes, systems and standards.
- Set daily priorities, responsibilities and performance expectations.
- Review their work and give feedback as part of your team.
KamelBPO
We handle the local support
- Recruit and screen candidates, coordinate interviews and support onboarding.
- Provide the office, workstation and agreed equipment setup.
- Administer HR, payroll and mandatory employment contributions.
- Support attendance oversight and address office and IT issues.
The office and support behind your staff
What’s included in the setup
We discuss the role’s equipment, access and working requirements with you before your employee starts.
Workstations & equipment
A dedicated workstation and computer setup suited to the role. Specialised hardware or software requirements can be discussed during scoping.
Connectivity & continuity
Redundant fibre connections from two internet providers and backup power support the office’s day-to-day operations.
Meeting & shared spaces
Meeting and conference rooms for client calls, stand-ups and focused discussion, plus indoor and outdoor dining and lounge areas.
Controlled office access
Biometric and facial recognition entry, CCTV monitoring and 24/7 security help manage access to the workplace.
HR & employment support
HR administration, payroll, mandatory tax and social security contributions, health insurance and employment compliance support.
24/7 IT support
Technical assistance with hardware, software and access issues. We coordinate any specific systems or IT requirements with your team.
Team events & company activities
Your staff can take part in KamelBPO team events, shared celebrations and company activities as part of their office-based setup. These give colleagues time to connect, build relationships and enjoy being part of the wider team.
Practical questions
Office-Based Staffing FAQs
Can I start with just one employee?
Yes. You can start with one dedicated, full-time employee and build a larger team around the roles your business needs.
Will my staff work exclusively for my business?
Yes. Your staff are dedicated to your business on a full-time basis. They are not shared with other clients.
Can my team work my business hours?
Yes. KamelBPO operates 24/7, so your team can work a schedule aligned with your business hours. We agree the working hours with you when defining the role.
Who manages my team’s day-to-day work?
You set your team’s tasks, priorities and KPIs, train them on your business processes, and review their work. KamelBPO provides the office, equipment, HR, payroll and local support. We oversee attendance and workplace conduct, and coordinate with you when performance or workplace issues need attention.
Can you accommodate specialised equipment requirements?
Yes. Tell us about the software, computer specifications and peripherals your role requires. We can arrange an appropriate setup or upgrade and agree the requirements with you before your employee starts, or as their work changes.
Are team events included in office-based staffing?
Yes. Your staff can participate in KamelBPO team events, shared celebrations and company activities as part of their office-based setup. These give them opportunities to get to know colleagues beyond their day-to-day work.