Our staffing approach
Home-Based Staffing
An option for specialist roles, with your approval.
Why we generally recommend office-based staff
KamelBPO generally recommends office-based staffing. Our office provides a managed working environment with reliable infrastructure, equipped workstations, direct oversight and regular interaction with colleagues.
Home-based arrangements require more individual discipline and make working conditions, attendance and day-to-day accountability harder to oversee. They also offer fewer opportunities for face-to-face support and collaboration. For these reasons, office-based staffing remains our preferred approach.
When the role calls for it
When we consider
home-based recruitment
With your approval
Some positions require specialist skills that can be difficult to find within commuting distance of our office.
In these cases, with your approval, we may expand recruitment nationwide across the Philippines and consider suitable candidates who would work from home.
This gives us access to a wider talent pool when the requirements of your role justify a different arrangement.
Practical precautions
How we manage a home-based arrangement
Home-based staff operate outside our office infrastructure. Where we agree to this arrangement, we take practical steps to assess their working setup and maintain oversight.
Internet suitability
We check whether the employee’s internet connection is suitable for the role, including the connectivity needed for calls, meetings and work systems.
Equipment standards
We check that their computer and work equipment meet the requirements of the role and are comparable to the setup we would provide in our office.
Where needed, we can supply suitable equipment and arrange delivery to their location.
Time tracking & active monitoring
We use time tracking and active monitoring to maintain visibility of attendance and work activity against the agreed schedule.
A different working environment. These precautions help reduce the risks of a home-based arrangement, although the employee’s location remains outside our managed office environment.
Ongoing KamelBPO support
The same employment
and operational support
Home-based staff continue to receive KamelBPO’s support, including:
- HR administration & payroll
- Mandatory tax contributions
- Social security contributions
- Health insurance
- Employment compliance
- 24/7 IT support
Discuss your staffing requirements
If your role requires a difficult-to-find skill set, we can discuss whether nationwide recruitment and a home-based arrangement would be appropriate.