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Dedicated offshore staffing

Insurance support staff in the Philippines

Build a dedicated team for policy administration, claims support and policyholder enquiries. KamelBPO recruits around your insurance products, systems and experience requirements; your team directs the work.

Selected roles for your industry

Choose support for the stages of your policy and claims workflows that need more capacity. Define the handling rules and escalation points for each role before recruitment starts.

Policyholder and policy support

Claims administration

Records and reporting

Browse all Insurance roles (383)

Explore specialist roles and shared business support for Insurance. Search by role or choose a service category to narrow this industry’s list.

Administration

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Education & Training

Finance & Accounting

Human Resources

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Legal & Compliance

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Sales

Need broader finance, IT, marketing or administrative support? Browse all services or find another role.

Built around your insurance operation

Tell us your lines of insurance, policy or claims platform, customer channels and working hours. Staff can help gather documents, record requests and follow up on missing information. Set clear authority limits for policy changes, payments and customer communications; underwriting, coverage and settlement approvals stay with your authorized team.

You manage day-to-day work. KamelBPO handles recruitment, HR, payroll and staff support, with a dedicated account manager and 24/7 IT support included.

How to get started

From your first brief to ongoing support, here is how offshoring with KamelBPO works.

Free recruitment. Your choice of hire.

Recruitment is always free for new and existing clients. No recruitment contract or commitment to hire.

Our client service agreements are month-to-month.

  1. Share your job description

    Send us the responsibilities, skills and experience you need. Include the tools, working hours and other requirements, including any duties that require someone at your premises.

  2. Receive your quote

    We provide a quote based on your requirements, so you can review the staffing cost before recruitment begins.

  3. Talk through the role

    On a discovery call, we discuss your business, priorities and expectations to clarify the brief and what a suitable candidate looks like. We also explore your broader business needs and plans to scale, identifying other ways we can support your team.

  4. Review pre-screened candidates

    We begin recruiting and send you pre-screened resumes. Choose the applicants you would like to meet, and we refine the search together as your preferences become clearer.

  5. Meet candidates and share feedback

    We arrange video interviews so you can meet applicants face-to-face, with your KamelBPO account manager joining the conversation. Be candid about what fits and what does not. Your feedback at any stage helps us focus the search.

  6. Choose your hire and onboard

    KamelBPO employs and onboards your chosen candidate with a six-month probationary period. Assess long-term fit against performance standards made clear at the start, with our support through regularization.

Tell us about the role you need

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Find the right support for your business.