Everything you need to know about hiring and managing offshore Freight Forwarding Specialist professionals for your team.
Looking to hire a Freight Forwarding Specialist? Let's talk!
Why Global Logistics Companies Are Building Their Freight Forwarding Teams in the Philippines
Let me tell you something about freight forwarding that might surprise you. The best freight forwarding specialists aren’t just people who know how to fill out shipping documents. They’re problem-solvers who can navigate complex international regulations, negotiate with carriers at 2 AM, and keep your supply chain running smoothly when everything else seems to be falling apart. And here’s what smart logistics companies have figured out: some of the world’s most skilled freight forwarding professionals are based in the Philippines, ready to transform how you handle global shipments.
Look, managing freight forwarding in-house can be a real headache, especially when you’re dealing with multiple time zones, ever-changing regulations, and the constant pressure to reduce shipping costs. You need people who understand Incoterms like the back of their hand, who can spot documentation errors before they turn into customs delays, and who actually enjoy the complexity of international logistics. The reality is that Philippines-based freight forwarding specialists bring something special to the table. They’re trained in international standards like ISO 28000 for supply chain security and are well-versed in compliance requirements for markets across the US, UK, Australia, and Canada. Plus, with their professional English proficiency and experience working with Western businesses, communication flows naturally.
Looking to hire a Freight Forwarding Specialist? Let's talk!
What Makes Philippine Freight Forwarding Specialists Stand Out
Here’s what really matters when you’re looking for dedicated freight forwarding talent. These professionals handle everything from rate negotiations with carriers to managing complex documentation for hazardous materials shipments. They’re fluent in systems like CargoWise, Descartes, and whatever TMS platform you’re using. But beyond the technical skills, they understand the urgency of international shipping. When your customer in Sydney needs their shipment expedited or there’s a sudden regulatory change affecting your routes through Singapore, your Philippine-based team is already on it, thanks to their strategic time zone position that overlaps with both Asian and Western business hours.According to Expedock, outsourcing freight forwarding back‑office operations can reduce turnaround times by up to 40% while maintaining service quality.1. But what really gets me excited is how these specialists become genuine extensions of your team. They learn your preferred carriers, understand your customers’ shipping patterns, and proactively suggest route optimizations that save both time and money. They’re not just processing shipments; they’re thinking about your business strategically.
- Documentation Management: Expert handling of bills of lading, commercial invoices, certificates of origin, and specialized permits for restricted goods
- Carrier Coordination: Direct communication with ocean lines, airlines, and ground transportation providers across multiple regions and languages
- Customs Expertise: Deep knowledge of HS codes, duty calculations, and import/export regulations for major trade corridors
- Rate Optimization: Continuous monitoring of freight rates and contract negotiations to secure the best possible shipping terms
Building Your Dedicated Freight Forwarding Team with KamelBPO
So how does this actually work when you partner with KamelBPO? You get full-time, dedicated freight forwarding specialists who become part of your company culture. These aren’t contractors juggling multiple clients. They’re your team members who happen to be based in the Philippines. They join your morning calls (which are their evening calls, and they’re totally fine with that), use your systems, follow your SOPs, and represent your brand when dealing with carriers and partners. The integration is seamless because we’ve done this before, and we know what works.
The thing about freight forwarding is that experience really counts. Your dedicated specialists come with backgrounds from major logistics companies and freight forwarders. They’ve handled everything from FCL and LCL shipments to air freight consolidations and multimodal transport solutions. They understand the nuances of different trade lanes, know which carriers are reliable for specific routes, and can navigate the complexities of free trade agreements and preferential duty programs. And because they’re dedicated to your account, they develop deep expertise in your specific industry requirements, whether you’re shipping automotive parts, pharmaceuticals, or consumer electronics.
Getting started is straightforward. We match you with freight forwarding specialists who have experience in your industry and trade lanes. Want someone who specializes in reefer containers for food products? Or maybe you need expertise in project cargo and oversized shipments? We find the right fit. Your new team members go through your onboarding process, learn your systems, and within a few weeks, they’re handling your shipments like they’ve been doing it for years. Because in a way, they have been. Just for different companies. Now they’re bringing all that expertise exclusively to your operation. It’s pretty amazing to watch a well-trained freight forwarding specialist take the chaos of international shipping and turn it into a smooth, predictable process. And that’s exactly what you get when you build your team through KamelBPO.
