Offshore Staffing for Australian Businesses
Outsource work to a dedicated team in the Philippines. Explore roles, compare costs with hiring in Australia, and find people who work to your schedule.
Explore Roles and SavingsExplore Roles and Compare Outsourcing Costs
Across 997 comparable roles at 2–5 years’ experience, our calculator estimates about 65% average savings compared with Australian hiring. Choose your role below for your own cost comparison.
Equally weighted role estimates, not actual client results. Calculated September 28, 2026 (UTC).
Choose a role to see your Australian comparison.
Tell Us What You Need to Get Done
Bring a job description or start with the work you want to hand over. We’ll help you define the role and the next steps.
Browse Roles by Service
Not sure of the job title? Explore a service to find the responsibilities and skills behind each role.
What Work Can You Delegate?
Start with the work that takes time away from your core team. A dedicated offshore team member can take ownership of recurring responsibilities, work in your systems and follow the priorities you set.
Administration and data
- Manage calendars, inboxes, appointments and follow-ups.
- Enter, check and organize records in your CRM or other systems.
- Prepare recurring reports and keep documents up to date.
Customer support
- Respond to customer enquiries by email, chat or phone.
- Handle routine tickets, order questions and service follow-ups.
- Document issues and escalate cases using your procedures.
Sales support
- Research prospects and maintain accurate contact records.
- Qualify enquiries, arrange appointments and follow up with leads.
- Keep your pipeline, proposals and sales reports organized.
Finance and accounting
- Maintain bookkeeping records and reconcile transactions.
- Prepare invoices, organize expenses and follow up on payments.
- Compile payroll inputs and routine financial reports for review.
Marketing and creative
- Write and edit website, email and social content to your brief.
- Create graphics, presentations and other campaign assets.
- Publish approved content and track campaign performance.
Technology and analysis
- Build, test and maintain websites or application features.
- Resolve IT support tickets and document recurring issues.
- Clean datasets, maintain dashboards and analyze performance.
People and training
- Screen applications and coordinate candidate interviews.
- Maintain employee records and organize onboarding tasks.
- Prepare learning materials and coordinate training or learner support.
Operations and specialist support
- Coordinate orders, bookings, shipments and supplier follow-ups.
- Maintain inventory, project or case records and supporting documents.
- Support research, technical drafting or industry-specific administration with appropriately matched skills.
You don’t need to settle on a job title first. Tell us the responsibilities, tools and working hours you need, and we’ll help define the right role. The catalogue above lets you explore the detailed skills and duties for each role.
Working With Your Offshore Team
Build a team that works your hours. KamelBPO operates around the clock, with staffing arranged for the shifts and coverage your business needs.
You lead the day-to-day work
- Define the role, working hours and expected outcomes.
- Meet candidates and choose who joins your team.
- Provide your workflows, tools and job-specific training.
- Set priorities, review work and give feedback.
We support your team
- Recruit and pre-screen people against your brief.
- Coordinate interviews and employment onboarding.
- Handle HR, payroll and the included workplace support.
- Support performance conversations through your account manager.
Australian shifts and working hours
Tell us your Australian state or territory, time zone, working days and required coverage. We agree the schedule, including any daylight-saving changes that apply to your location, before recruitment and onboarding.
From Your First Brief to Your First Hire
From your first brief to ongoing support, here is how offshoring with KamelBPO works.
Recruitment is always free for new and existing clients. No recruitment contract or commitment to hire.
Our client service agreements are month-to-month.
Share your job description
Send us the responsibilities, skills and experience you need. Include the tools, working hours and other requirements, including any duties that require someone at your premises.
Receive your quote
We provide a quote based on your requirements, so you can review the staffing cost before recruitment begins.
Talk through the role
On a discovery call, we discuss your business, priorities and expectations to clarify the brief and what a suitable candidate looks like. We also explore your broader business needs and plans to scale, identifying other ways we can support your team.
Review pre-screened candidates
We begin recruiting and send you pre-screened resumes. Choose the applicants you would like to meet, and we refine the search together as your preferences become clearer.
Meet candidates and share feedback
We arrange video interviews so you can meet applicants face-to-face, with your KamelBPO account manager joining the conversation. Be candid about what fits and what does not. Your feedback at any stage helps us focus the search.
Choose your hire and onboard
KamelBPO employs and onboards your chosen candidate with a six-month probationary period. Assess long-term fit against performance standards made clear at the start, with our support through regularization.
What’s Included With Your Team
Your monthly staffing cost brings together employment support, an equipped workspace in the Philippines and the infrastructure your team needs to work with your Australian business.
Employment and team support
We handle the employment arrangements and give you a dedicated point of contact.
- HR and payroll management
- A dedicated account manager
- HMO health coverage
- 7 days of paid leave per year
- 13th-month pay
- Regular office team events
A workspace ready for the job
Your team member has a professional office setup, ready to connect with your team and its workflows.
- Professional office space
- A high-performance computer
- Dual monitors and peripherals
- A dedicated desk and ergonomic chair
Infrastructure and technical support
The office has connectivity, backup power and IT support for the working schedule you agree with us.
- Redundant high-speed internet lines
- A backup power generator
- 24/7 IT support, included from your first employee
We’ll confirm the role, working hours and any role-specific requirements with you when preparing your quote. You set the day-to-day priorities; we provide the employment and workplace support behind your team.