Dedicated people. Part of your team.
Grow Remote & Offshore Teams in the Philippines
Build a dedicated, full-time team that works with your business.
KamelBPO is an outsourcing provider based in Clark, Pampanga. We recruit and employ your staff and handle HR, payroll and ongoing support, while you direct their day-to-day work.
Based in the Philippines.Working with your business.
Explore services & roles
Find the right role for your team
Search for the role you need, or browse services to explore the work you can delegate. Find role responsibilities, skills and working arrangements, with indicative cost comparisons where estimates are available.
Search by job title, or choose a service below.
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A clearer view of your costs
Compare hiring costs
for your country
Explore roles and compare indicative local hiring costs with offshore staffing costs in your currency. Choose your country to use the role calculator and learn about working with a Philippines-based team.
The calculators provide indicative comparisons. Your final quote depends on the role and agreed requirements.
What’s included
Your hire.
A complete support setup.
Your monthly staffing fee brings together the person you hire and the services behind their working day. Our standard office-based package covers the workstation, employment administration, infrastructure and workplace controls below.
Explore our office and facilities
Workspace & technology
The equipment and infrastructure for the working day.
- A complete workstationA high-end computer, dual monitors, desk, chair, webcam and peripherals.
- 24/7 IT supportStaff can report technical issues at any time. IT support is included from your first employee.
- Two dedicated internet linesAutomatic failover provides a second connection when the primary line is interrupted.
- Backup powerA generator supports office operations during power outages.
People & operations
Employment administration and a point of contact.
- RecruitmentCandidate sourcing, pre-screening and background checks, with you choosing who to interview and hire.
- Human resourcesEmployment onboarding, ongoing employee administration and staff support.
- Payroll & benefitsPayroll processing, government contributions and employee benefits.
- Account managementA dedicated contact to coordinate support for your team and work through questions with you.
Security & controls
Physical access controls and network safeguards.
- Biometric accessBiometric entry and restricted access to the production floor.
- CCTV monitoringContinuous monitoring of the office and production floor.
- Personal-item storageLockers for staff to secure personal items and devices.
- Network securityFirewalls and segmented networks support the office’s security controls.
Have specific software, equipment or access requirements? Include them in your brief so we can confirm the setup and quote for your team.
How we work together
Your team, with
KamelBPO behind it
Your staff are dedicated exclusively to your account. You choose the people, agree their schedule and time zone, and direct how the work gets done. KamelBPO provides the employment, workspace, technology and support behind them.
You direct the work
- Define the responsibilities, experience and working hours you need.
- Choose which candidates to meet and who you want on your team.
- Set daily priorities, explain your workflows and review the work.
- Share feedback with your staff and your KamelBPO account manager.
We handle employment and support
- Recruit for your brief and coordinate candidate meetings.
- Employ and onboard your selected staff.
- Handle HR, payroll, benefits and the agreed workplace infrastructure.
- Provide dedicated account management and included 24/7 IT support, starting with your first employee.
Ongoing support,
at the level you need
A dedicated account manager from your first hire.
We work with you on progress reviews, constructive feedback, KPIs and staff support. Client support is available 24/7, with as much or as little involvement as you prefer. Your employees’ working hours are agreed separately.
Our client service agreements are month-to-month. We explain the engagement terms as part of arranging your team.
People & culture
Supporting our people.
Strengthening your team.
A dedicated employee builds knowledge of your business over time. We invest in their working environment, health benefits and day-to-day support to help them build a lasting working relationship with you.
Pay and health cover
Above-market salaries and company-paid Maxicare HMO are part of our approach to supporting staff.
Someone to turn to
Every employee has an assigned staff-support contact for questions and assistance, alongside the account support available to your business.
Time to connect
Monthly company activities give colleagues opportunities to get to know each other and take part in team activities.
Space for a break
Our pantry, recreation area and updated chill room give colleagues places to spend time together or unwind away from their desks.
The recruitment process
From your first brief to your first hire
Recruitment is free for new and existing clients. There is no recruitment contract or obligation to hire; the paid staffing arrangement is agreed separately.
Tell us what you need
Send your job description, including responsibilities, experience, relevant tools, required working hours and any other requirements that matter to your business.
Receive your quote
We prepare a quote based on your requirements so you can consider the cost of your proposed hire.
Talk through your plans
On a discovery call, we discuss the role, your wider business needs and plans for growth, including where additional support could help.
Review candidates
We source and pre-screen candidates, carry out background checks and send you resumes to review. You choose which applicants you would like to meet.
Meet your shortlist
We arrange video interviews with you, the applicants and a KamelBPO account manager. Your feedback helps us refine the search.
Select and onboard your hire
Once you select a candidate, KamelBPO handles employment and onboarding. Our standard process includes a six-month probationary period, with expectations made clear at the start and support through regularization.
A few things to know
Questions about working with KamelBPO
Can my staff work in my time zone?
Yes. Your staff’s schedule is arranged around the working hours you agree with us. Include your time zone, days of work and required overlap with your existing team in the brief, so those requirements guide recruitment and onboarding.
How do I choose the right experience level?
Start with how independently you need the person to work. Routine tasks with defined instructions, work that involves independent judgement, and complex responsibilities requiring strategic input call for different experience. Describe the decisions and outcomes the person will own so we can shape the brief and quote around the work.
What if my requirements change during the search?
Tell your account manager what has changed and share candid feedback on the candidates you have met. We work with you to refine the search around your requirements.
Can my staff become part of our company culture?
Yes. You can integrate your staff into your own company culture and, if you choose, provide an email address on your company domain. KamelBPO also provides a KamelBPO email address.
Do I need to choose a role in the calculator before contacting you?
No. You can send an enquiry with the work you need help with and your requirements. The calculator offers an indicative comparison; it is not required to request a quote.
Let’s plan your team
Tell us what
you need
Tell us about your business, the work you want to delegate and the working hours you need. We will use your requirements to prepare a quote and discuss the next steps with you.
A useful starting point for your brief
- The work you want someone to take ownership of.
- The tools they will use and the experience they need.
- Your time zone and the hours you want covered.
- Who will provide the handover and review their work.
You can start with what you know and refine the details with us.
Looking for work?
Your next opportunity
could be with KamelBPO.
Explore KamelBPO on LinkedIn or Facebook for recruitment updates.
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Find the right support for your business.