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Everything you need to know about hiring and managing offshore Diversity and Inclusion Manager professionals for your team.
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Building a workplace where everyone truly belongs is not just about checking boxes anymore. Companies are realizing that real diversity and inclusion work needs dedicated expertise, not just good intentions. But here’s what makes it tough: finding someone with the right blend of strategic thinking, cultural sensitivity, and practical experience to actually move the needle on D&I initiatives. You need someone who can navigate sensitive conversations, build trust across all levels, and create programs that stick. And let’s be honest, competing for this specialized talent in your local market can be expensive and limiting.
KamelBPO connects you with dedicated Diversity and Inclusion Managers based in the Philippines who bring something special to the table. These professionals understand global D&I frameworks and have experience working with companies in the US, UK, Australia, and Canada. They’re trained in international standards and best practices, from unconscious bias training methodologies to inclusive leadership frameworks. The cultural diversity of the Philippines itself creates professionals who naturally understand cross-cultural dynamics. Plus, their professional English fluency and Western business acumen mean they can facilitate difficult conversations and training sessions with confidence. You get someone who can handle everything from policy development to employee resource group facilitation at a fraction of what you’d pay locally.
Look, the reality is that effective D&I work requires consistent, dedicated attention. Your outsourced Diversity and Inclusion Manager becomes a full-time member of your team, not a consultant who drops in quarterly. They’re building relationships, tracking progress on inclusion metrics, and keeping your D&I initiatives moving forward every single day. They handle the heavy lifting of program development, training coordination, and data analysis while you focus on championing these initiatives at the leadership level.According to McKinsey’s 2023 “Diversity Matters Even More” report, companies in the top quartile for ethnic diversity are 39% more likely to financially outperform their peers, and those in the top quartile for gender-diverse boards are 27% more likely to outperform financially than those in the bottom quartile.1, and having someone focused solely on this work makes all the difference.
The best part about working with an offshore Diversity and Inclusion Manager from the Philippines is their ability to handle the full spectrum of D&I responsibilities. They’re conducting pay equity analyses, developing inclusive recruitment strategies, and creating employee training programs that actually resonate. Here’s what they typically focus on:
Your remote Diversity and Inclusion Manager staff brings expertise in using modern D&I tools and platforms too. They’re comfortable with diversity analytics software, employee engagement platforms, and learning management systems. They know how to leverage technology to scale your inclusion efforts, whether that’s through virtual training sessions, digital employee surveys, or automated reporting dashboards. And because they’re based in the Philippines, you benefit from time zone coverage that keeps your D&I initiatives moving while you sleep.
The truth is, outsourced Diversity and Inclusion Manager services give you access to professionals who live and breathe this work. They’re staying current with evolving best practices, legal requirements, and emerging trends in the D&I space. Companies using dedicated D&I professionals report 2.According to Josh Bersin, companies that are inclusive have a 1.7‑times greater likelihood of being innovative and achieve 2.3 times more cash flow per employee.2. Your outsourced team member brings fresh perspectives from working with diverse global clients, helping you avoid the echo chamber effect that can happen with purely internal teams. They’re not just implementing programs; they’re building the inclusive culture that helps you attract and retain top talent from all backgrounds. When you’re ready to make real progress on your diversity and inclusion goals, having a dedicated professional focused on this critical work just makes good business sense.
Diversity and Inclusion Managers in the Philippines are well-versed in global frameworks like the Global Diversity, Equity & Inclusion Benchmarks (GDEIB), the Intercultural Development Continuum, and unconscious bias methodologies. Expertise in ERG development, inclusive leadership models, and intersectionality approaches aligns with Western corporate values while adding unique perspectives from Southeast Asian multicultural experiences.
Outsourced D&I Managers from the Philippines are trained in conducting remote investigations following US employment law guidelines and EEOC protocols. Understanding confidentiality requirements, documentation standards, and the ability to facilitate virtual mediation sessions are coupled with maintaining cultural sensitivity and legal compliance across different state jurisdictions.
Analytics platforms like Culture Amp, Workday Peakon, and custom dashboard tools are utilized by remote D&I professionals to track representation data, belonging scores, and retention rates across demographic segments. Comprehensive D&I scorecards can be created, pulse surveys conducted, and engagement data analyzed to provide actionable insights for leadership teams.
Many D&I Managers in the Philippines hold certifications such as Cornell's Diversity and Inclusion Certificate, SHRM Specialty Credentials in Inclusion, CDR (Certified Diversity Recruiter), or the CDE (Certified Diversity Executive) designation. Training has been completed through institutions like the National Diversity Council or through degrees in Organizational Psychology with specializations in cross-cultural management.
Remote D&I Managers excel at designing and delivering virtual DEI workshops tailored to American workplace dynamics, including microaggression awareness, allyship programs, and inclusive leadership coaching. Fresh perspectives on global inclusion are provided while understanding US-specific challenges around race, gender identity, and accessibility requirements.
Knowledge about LGBTQ+ workplace inclusion is a strong point for Filipino D&I professionals, despite varying local attitudes. They are experienced in developing Pride initiatives, implementing pronoun policies, creating transgender inclusion guidelines, and supporting LGBTQ+ employee resource groups while respecting both local and international perspectives on gender and sexual diversity.
Familiarity with ADA compliance, WCAG 2.1 standards for digital accessibility, and Section 508 requirements is characteristic of outsourced D&I Managers from the Philippines. Development of accommodation processes, workplace accessibility audits, coordination with disability advocacy groups, and ensuring inclusive hiring practices meet both US federal guidelines and state-specific regulations are core competencies.
The role of a Diversity and Inclusion Manager is integral in fostering an inclusive workplace culture that values and promotes diversity. Handling daily tasks effectively ensures that the objectives of inclusivity and equitable practices are met, ultimately benefiting the organization as a whole. Each day presents opportunities to implement strategic initiatives, engage with employees, and measure the impact of diversity efforts.
The day for a Diversity and Inclusion Manager typically begins with a review of their calendar and emails to prioritize the pressing tasks ahead. First thing, they may check for any overnight communications that require immediate attention, ensuring that urgent matters are addressed promptly. This preparation involves aligning the day's agenda with key projects and deadlines, establishing clear priorities that reflect the organization’s diversity goals and initiatives.
A core responsibility of the Diversity and Inclusion Manager is stakeholder engagement. This includes interacting with various departments to understand their specific diversity needs and objectives. Collaborating with HR and leadership, the manager utilizes tools like collaborative platforms such as Microsoft Teams or Slack for scheduled check-ins and discussions. These interactions guide the formulation of policies and training sessions that resonate across the organization.
Equipped with analytical skills, the Diversity and Inclusion Manager plays a significant role in data analysis and reporting. They systematically collect and evaluate diversity metrics from employee surveys and demographic data, using software like Excel or specialized HR analytics tools. This analysis informs ongoing strategies, helping to identify areas of improvement and measure progress toward set diversity goals.
Another vital aspect of the role is program development and implementation. The Diversity and Inclusion Manager develops training programs aimed at raising awareness and fostering inclusive behaviors among employees. They coordinate these initiatives by utilizing platforms such as LMS (Learning Management System) for effective training delivery. Regular feedback and assessment mechanisms are established to measure the effectiveness of these programs, ensuring content remains relevant and impactful.
In addition to structured tasks, the Diversity and Inclusion Manager is responsible for crisis management and resolution. Should any diversity-related incidents arise, they act swiftly to mediate discussions, facilitate conflict resolution, and ensure fair treatment for those involved. This involves maintaining open lines of communication and working with legal and HR teams to address concerns effectively and constructively.
As the day comes to a close, the Diversity and Inclusion Manager dedicates time to wrap up ongoing projects and prepare for the next day. They may spend this time drafting status updates for senior leadership or outlining key tasks for upcoming days. Handoffs are made where necessary, ensuring all relevant stakeholders remain informed about diversity initiatives and any required follow-ups.
Having a dedicated Diversity and Inclusion Manager not only emphasizes the organization’s commitment to diversity but also ensures a consistent and strategic approach to fostering an inclusive environment. Their daily tasks contribute significantly towards building a workplace that celebrates diversity, thus resulting in enhanced employee satisfaction and overall business success.
As organizations expand, they often begin with a single role such as a Diversity and Inclusion Manager and subsequently create specialized roles to address evolving needs. This structure allows flexibility and an adaptive approach to enhancing workplace diversity and inclusion.
In the professional services industry, the Diversity and Inclusion Manager plays a crucial role in fostering an equitable work environment. This role often involves implementing diversity training programs and ensuring compliance with industry regulations. Tools such as Microsoft Teams and Zoom facilitate communication and collaboration within teams. Maintaining confidentiality is essential in this field; therefore, knowledge of compliance standards such as those outlined by legal and regulatory bodies is mandatory. Typical workflows include conducting diversity audits, preparing reports for management, and coordinating initiatives that promote inclusivity across various departments.
A Diversity and Inclusion Manager in real estate focuses on creating an inclusive atmosphere that caters to diverse clientele and employees alike. Responsibilities include managing communication via customer relationship management (CRM) systems like Salesforce, which supports transaction coordination and client management. Marketing efforts must reflect the diverse demographics of the market, requiring tailored strategies and outreach. This role also involves analyzing community engagement to ensure all marketing efforts resonate with a wider audience, ultimately promoting a more inclusive real estate environment.
In healthcare, the Diversity and Inclusion Manager must navigate complex compliance requirements, particularly regarding HIPAA. This role involves understanding medical terminology and healthcare systems such as Epic for electronic health records management. Responsibilities include ensuring equitable access to care for all patient demographics and facilitating training for staff on cultural competence. Patient coordination and scheduling processes may require the manager to work closely with clinical teams to create diversity-oriented initiatives that enhance patient experience and satisfaction.
In the sales and business development sector, a Diversity and Inclusion Manager focuses on ensuring diverse representation within sales teams and client interactions. This involves managing stakeholder relationships through CRM systems like HubSpot, enabling efficient pipeline tracking and analysis. The role also requires preparing diverse proposals and responses to RFPs while following up with potential clients to foster relationships. The manager must be adept in reporting and analytics to assess the effectiveness of diversity initiatives and develop strategies to enhance inclusivity within the sales process.
In the fast-paced technology and startup environment, a Diversity and Inclusion Manager must exhibit adaptability and innovation. With modern tools such as Slack and Asana facilitating cross-functional collaboration, this role often requires interfacing with product, marketing, and human resources teams. The manager will implement inclusive hiring practices and develop programs that foster belonging among employees from all backgrounds. Staying current with trends in diversity technology can significantly enhance the effectiveness of strategies aimed at promoting inclusivity within rapidly evolving organizations.
The right Diversity and Inclusion Manager understands that each industry has unique workflows, terminology, and compliance requirements. By leveraging this knowledge, the manager can create tailored initiatives that promote inclusivity and enhance organizational culture across diverse sectors.
Successful clients typically begin their offshore journey by identifying specific needs and establishing clear communication protocols with their Diversity and Inclusion Manager. They often expand their partnership as they see the positive impact on workplace culture and employee satisfaction.
Investing time in onboarding and providing detailed documentation enhances the efficiency and effectiveness of offshore teams. Filipino professionals are known for their strong work ethic, excellent English communication skills, and a keen service orientation, which contribute significantly to success in diverse environments.
Long-term value and employee retention are often achieved, alongside notable cost savings compared to local hires. Engaging with offshore talent provides organizations with unique perspectives and a commitment to fostering inclusivity, making it a worthwhile consideration for businesses committed to advancing their diversity and inclusion goals.
Explore an extensive range of roles that KamelBPO can seamlessly recruit for you in the Philippines. Here's a curated selection of the most sought-after roles across various industries, highly favored by our clients.