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Outsourcing Medical Coders to the Philippines: Get Professionals to Complete the Job!


What is Medical Coding?

Think of medical coding as translating the details of a patient’s healthcare journey into a language that insurance companies and healthcare providers can easily understand. There is a system of unique codes for different medical diagnoses, treatments, and procedures. These codes help ensure that the right services are being billed correctly and that medical records are accurately documented for future reference.

The process of medical coding involves several steps. First, when a patient visits a doctor or a hospital, the healthcare professionals record all the details about the patient’s condition, tests, treatments, and medications. These details are then transformed into specific codes, using standardized code sets like ICD-10 (International Classification of Diseases, 10th Revision) and CPT (Current Procedural Terminology).

Next, trained medical coders review the healthcare records and match the documented information with the appropriate codes. 

After the codes are assigned, they are used for various purposes. Insurance companies use them to determine the amount of money they will reimburse to the healthcare provider for the services rendered to the patient. These codes also help in generating bills for patients, detailing the services they received during their healthcare visits.

Accurate medical coding is crucial because it ensures that healthcare providers are paid fairly for their services and that patients’ medical histories are properly documented. It also helps in maintaining records for medical research, healthcare planning, and monitoring public health trends.

What are the skills needed to be an effective Medical Coder? 

Becoming an effective medical coder requires a combination of technical skills, attention to detail, and a solid understanding of medical terminology and coding guidelines. Here are five essential skills:

Medical Terminology

Let’s start with this one because one couldn’t possibly be a medical coder without a strong grasp of medical terminology. This is essential to accurately translate complex healthcare information into standardized codes. Understanding the names of diseases, conditions, treatments, and anatomy helps coders assign the correct codes to each patient’s records.

Coding Knowledge

Companies prefer effective medical coders who are already proficient in medical coding systems. This includes ICD-10 (International Classification of Diseases, 10th Revision) and CPT (Current Procedural Terminology). After all, they need to be able to apply them accurately to patient records, ensuring the correct representation of diagnoses, procedures, and services.

Attention to Detail

Medical coding requires a meticulous approach. Coders must be completely thorough in reviewing medical records to ensure all relevant information is captured. It is worth noting that even a small error can lead to incorrect coding, billing discrepancies, and potential legal or financial consequences.

Analytical Skills

Effective coders analyze complex medical information, identifying key details and determining the appropriate codes. They must be able to interpret healthcare records, synthesize information, and make informed decisions based on coding guidelines and regulations.

Continuous Learning

The field of medical coding is constantly evolving, with updates to coding guidelines and new technologies. Coders need to engage in ongoing learning to stay current with industry changes. This includes attending workshops, and webinars, and pursuing relevant certifications to enhance their knowledge and skills.

All these, partnered with effective communication and ethical compliance will make sure that the medical coder is the very best he or she can be. 

Educational Qualifications of Medical Coders

While it is possible to start in entry-level medical coding positions without formal education, keep in mind that the field is becoming more competitive, and employers increasingly prefer candidates with education and certification. However, if there is a strict list of educational qualifications needed to become a coder, it would be these three: 

High School Diploma or Equivalent:

At a minimum, most employers require a high school diploma or its equivalent. This educational level demonstrates basic academic skills and shows that you have completed the fundamental educational requirements.

Formal Education in Medical Coding

Pursuing a certificate, diploma, or associate’s degree program in medical coding provides in-depth training. These programs cover medical terminology, anatomy, coding systems, healthcare regulations, and practical coding techniques. Formal education can significantly increase your understanding of the field and your ability to perform accurate coding.

Certification

While not always required, obtaining a recognized certification, such as the Certified Professional Coder (CPC) from AAPC or the Certified Coding Specialist (CCS) from AHIMA, can substitute for formal education. Certifications demonstrate a certain level of competency and expertise in medical coding.

Challenges Faced by Medical Coders

Medical coders face a range of challenges in their profession due to the complexity of their tasks, such as the examples below:

Complexity of Coding Systems

Medical coding involves using complex code sets like ICD-10 (diagnosis codes) and CPT (procedure codes). Keeping up with the frequent updates and changes to these systems requires ongoing learning and adaptation.

Evolving Healthcare Regulations

Healthcare regulations and coding guidelines are subject to frequent changes. Medical coders must stay updated with the latest regulatory changes to ensure compliance and accurate coding.

Constant Learning

The medical field is dynamic, with new treatments, procedures, and technologies constantly emerging. Medical coders must engage in continuous learning to understand these developments and their corresponding codes.

Time Pressure

Medical coders often work within strict deadlines, especially in fast-paced healthcare settings. Balancing accuracy with efficiency can be challenging, and pressure to meet coding quotas can impact the quality of work.

Communication Challenges and Interpreting Handwriting and Documentation

Illegible handwriting and incomplete medical records can make it difficult for coders to accurately assign codes. Clear communication between medical coders and healthcare providers is crucial. With this said, medical coders also need to communicate effectively with healthcare providers and insurance companies to resolve coding-related queries and issues. Miscommunication can lead to billing errors and claim denials.

Ethical Dilemmas

Coders may come across sensitive patient information during the coding process. Ensuring patient privacy, adhering to ethical standards, and handling confidential information appropriately are constant concerns.

Handling Denials and Audits

Medical coders often need to address claim denials and audits from insurance companies. Navigating the appeals process and justifying code choices can be time-consuming and challenging.

Technology Issues

Relying on electronic health record (EHR) systems and coding software can lead to technical glitches or system downtime. Technical challenges can disrupt workflow and impact productivity.

Leave the job of finding competent Medical Coders to KamelBPO

The Philippines is full of qualified and professional healthcare professioals who can easily complete the tasks expected of a Medical Coder. 

You can take advantage of the reduced costs, reliable professionals who can get the job done, as well as increased efficiency. Now, all you have to worry about is how to accomplish the more strategic tasks of your business. This will give you the competitive edge to become a leader in the tough industry.

Send us a message to get a free quotation! Our KamelBPO team is a trusted outsourcing partner in the Philippines known to improve its partners’ operational efficiencies. 

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