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Hire a Dedicated Claims Accountant in the Philippines
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A claims accountant maintains and reconciles the financial records associated with insurance claims. They connect claims transactions with accounting records, investigate differences and prepare information for finance and claims owners. The insurance line, reporting framework and whether the work involves an insurer, reinsurer or administrator determine the expertise required. KamelBPO is a Philippines outsourcing provider based in Clark, Pampanga. We employ your claims accountant; your team sets accounting policy, approves financial postings and payments, and retains claim and reserve decisions.
Request Your QuoteClaims Accountant Outsourcing Cost Calculator
Your calculator selections will accompany your request.
How We Recruit and Support Your Claims Accountant
From your first brief to ongoing support, here is how offshoring with KamelBPO works.
Recruitment is always free for new and existing clients. No recruitment contract or commitment to hire.
Our client service agreements are month-to-month.
Share your job description
Send us the responsibilities, skills and experience you need. Include the tools, working hours and other requirements, including any duties that require someone at your premises.
Receive your quote
We provide a quote based on your requirements, so you can review the staffing cost before recruitment begins.
Talk through the role
On a discovery call, we discuss your business, priorities and expectations to clarify the brief and what a suitable candidate looks like. We also explore your broader business needs and plans to scale, identifying other ways we can support your team.
Review pre-screened candidates
We begin recruiting and send you pre-screened resumes. Choose the applicants you would like to meet, and we refine the search together as your preferences become clearer.
Meet candidates and share feedback
We arrange video interviews so you can meet applicants face-to-face, with your KamelBPO account manager joining the conversation. Be candid about what fits and what does not. Your feedback at any stage helps us focus the search.
Choose your hire and onboard
KamelBPO employs and onboards your chosen candidate with a six-month probationary period. Assess long-term fit against performance standards made clear at the start, with our support through regularization.
Ongoing support for you and your claims accountant
Manage your claims accountant’s day-to-day work as you would an in-office team member. Bring them into your company culture and, if useful, give them an email address on your domain; we also provide a KamelBPO email address.
Alongside the HR, payroll, benefits, workplace infrastructure, security and 24/7 IT support included in your monthly fee, your dedicated account manager can help you establish KPIs, review progress, deliver constructive feedback and address performance concerns through documented improvement plans. Additional support can include coordinating bonuses and incentives, team activities, work arrangements and equipment requests.
Based in Clark, Pampanga, KamelBPO provides 24/7 client support, with as much or as little involvement as you prefer.
Have a role in mind? Tell us what you need.
Request Your QuoteWhat Your Claims Accountant Can Handle
Define the claims portfolio, accounting records and reporting responsibilities before assigning work.
- Claims transaction records: Prepare or review permitted financial entries and supporting evidence.
- Reconciliations: Compare claims-system, ledger and payment records.
- Recovery tracking: Maintain agreed records for recoveries and related balances.
- Close support: Prepare schedules and explain claims-accounting movements.
- Exception investigation: Resolve discrepancies with claims and finance teams.
Claims Accountant Skills, Tools and Experience
Examples to guide your hire. The skills, tools and qualifications below are not an exhaustive list; requirements depend on your brief.
Technical Skills
Claims accounting needs clear transaction definitions and a reliable audit trail.
- Financial records
- Distinguish payments, recoveries and reserve-related information.
- Apply the client's approved accounting treatment.
- Reconciliation controls
- Trace balances and movements to source transactions.
- Keep unresolved differences and correcting entries visible.
Soft Skills
The accountant must make financial discrepancies understandable to people outside finance.
- Investigation
- Follow the evidence across systems before proposing a correction.
- Documentation
- Explain the adjustment, source and required approval.
Tools and Platforms
Match experience to the systems your team uses. These are alternatives and specialisms; every candidate need not know every tool, and software licences depend on your agreed setup.
- Claims financial records
- Guidewire ClaimCenter — review relevant claims financial information where deployed and permitted.
- Accounting analysis
- Power Query — reconcile approved claims and ledger extracts.
- Power BI — report balances and exception trends.
Which Experience Level Fits Your Team?
Look for accounting experience in the relevant insurance environment. Reinsurance treaties, subrogation, self-insured programmes and statutory reporting are distinct requirements. A professional accounting qualification may be appropriate to the brief; actuarial modelling, loss adjusting and medical coding are not assumed accounting competencies.
Compare the work, judgement and support your brief requires; years alone do not establish a level.
Support claims-accounting records
- Scope of work
- Prepare a defined transaction or reconciliation schedule.
- Technical proficiency
- Use approved account mappings and definitions.
- Problem-solving
- Flag unmatched items and incomplete evidence.
- Quality checks
- Check source totals and supporting records.
- Business and stakeholder understanding
- Understand claims and finance handoffs.
- Independence and delivery
- Work with reviewed templates and posting limits.
- Education and relevant experience
- Show accounting fundamentals and careful reconciliation.
Own an agreed claims-accounting process
- Scope of work
- Manage reconciliations and close schedules for a portfolio.
- Technical proficiency
- Apply the relevant approved accounting treatment.
- Problem-solving
- Investigate transaction and balance discrepancies.
- Quality checks
- Maintain evidence and correction approvals.
- Business and stakeholder understanding
- Explain movements to claims and finance owners.
- Independence and delivery
- Coordinate deadlines and unresolved exceptions.
- Education and relevant experience
- Demonstrate relevant insurance accounting experience.
Guide complex claims-accounting reviews
- Scope of work
- Coordinate reporting across portfolios or systems.
- Technical proficiency
- Evaluate reconciliation and accounting-control issues.
- Problem-solving
- Resolve complex differences with specialist owners.
- Quality checks
- Review schedules, assumptions and audit evidence.
- Business and stakeholder understanding
- Explain significant financial movements and limitations.
- Independence and delivery
- Coach accountants and improve approved controls.
- Education and relevant experience
- Show experience with the specified reporting framework and insurance complexity.
Claim coverage, settlement authority and actuarial reserve opinions remain with authorised specialists. The accountant can prepare supporting data and reconciliations, but does not automatically determine IBNR or approve claims. Payment execution and access to sensitive claim information require explicit controls and permissions.
What to Look for in a Claims Accountant
Use these checks to compare candidates against your actual brief.
- Reconciliation case: Compare fictional claims, payment and ledger records.
- Accounting boundary: Ask which decisions need a claims or actuarial owner.
- Close explanation: Review an evidence-backed account movement summary.
Ready to find the right person for your team?
Request Your QuoteWorking With Your Claims Accountant
Set up the work
- Specify the framework: Supply account mappings, reporting rules and portfolio context.
- Define permissions: Separate preparation, review, approval and payment actions.
- Review exceptions: Agree close dates and owners for unresolved differences.
Claims Accountant KPI Examples
Choose a small set of measures that reflects the agreed responsibilities. Establish a baseline, review period and quality standard together; these examples are not guaranteed targets.
| Area | What to measure or review |
|---|---|
| Reconciliation accuracy | Sample balances, movements and evidence. |
| Close delivery | Track agreed schedules and source-data dependencies. |
| Exception ageing | Review unresolved differences by cause and owner. |
| Control adherence | Check approvals and traceability of corrections. |
Claims Accountant FAQs
Yes, where the candidate has the relevant experience and the scope defines the recoveries, treaties and accounting tasks.
They can prepare agreed schedules and reconciled data. Actuarial modelling and reserve opinions remain separate responsibilities.
Not by default. Coverage and settlement decisions belong to the authorised claims process; accounting and payment permissions must be defined.
Which Role Fits Your Needs?
Choose the responsibility you need covered; titles and specialisms can overlap.
Hire a Claims Accountant
Define the claims portfolio, accounting records and reporting responsibilities before assigning work.
Claims Processor
Choose claim administration and documentation when accounting reconciliation is secondary.
Bookkeeper
Choose broader routine financial records when insurance-specific claims accounting is not central.
Claims Accounting Uses
Illustrative uses and the background that can help a candidate fit your assignment.
Insurers and claims administrators
- Example work: Reconcile claims financial records and support reporting.
- Useful background: The insurance line, systems and accounting controls.
Reinsurance or self-insured programmes
- Example work: Support specifically defined claims-accounting schedules.
- Useful background: Relevant treaty or programme experience and reporting requirements.
Request Your Claims Accountant Quote
Tell us about the work, experience and tools you need. We will confirm a quote against your requirements.